• Spateston
• New Patients 
• Appointments
• Moving away
• Home visits

• Smear Tests
• Disabled access
• Out of Hours
• Repeat Prescriptions 
• Blood Tests & results

• Useful  phone numbers        

The Spateston Surgery is open five mornings per week and you can phone them direct for an appointment on 01505 703995 or telephone the main Surgery.  Our Spateston Surgery is now linked to our main Surgery via computer.

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Appointments :

You may see any of the doctors, but for continuity of care, please try to see the same doctor for a continuing problem or illness.    If you think the problem is urgent, please tell the Receptionist and the first doctor available on that particular day will see you.  

IF YOU ARE UNABLE TO ATTEND YOUR APPOINTMENT FOR ANY REASON, PLEASE TELEPHONE THE SURGERY AS SOON AS POSSIBLE AND LET THE RECEPTIONIST KNOW. 

 Patients who ‘Do Not Attend’ are preventing other patients from taking up their appointment time.  Every month, approximately 80 patients for one reason or another, do not show up for their appointments -  

this is THE EQUIVALENT OF SIX SURGERIES PER MONTH.

THE SURGERY IS OPEN FROM 8.30 A.M. – 6.00 P.M. Monday to Friday.

Surgery times vary from day to day, but they are generally  

 8.30 a.m. - 11.00 a.m.       and       3.30 p.m.  - 6.00 p.m.

HOME VISITS :

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OUT OF HOURS :

After 6.00 p.m.  and only for serious illnesses and emergencies, there is the Renfrewshire Emergency Medical Service which is located at the Geriatric Day Hospital of the Royal Alexandra Hospital.  Please telephone 0141 889 2054 in cases 

of emergency only.  You will be asked to attend the Centre, however, home visits will continue to be available for those who are seriously ill or genuinely housebound. 

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REPEAT PRESCRIPTIONS :

If you are on regular medication, your doctor may not need to see you every time you require your tablets.

 You will be issued with a repeat prescription instead.  

Ravenswood Surgery has a Dedicated Prescription Line 

01505 327497

 Monday – Friday between the hours of 10.00 a.m. – 1.00 p.m.  Prescriptions can be handed in at reception or posted in with a stamped addressed envelope.    Please allow 24 hours for collection.  Please note that we can not accept repeat prescription requests out with these hours of our Dedicated Prescription Line.

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NEW PATIENTS :

We welcome new patients any time to the Surgery. 

When you register you will be asked to come for a simple registration examination. This is  generally carried out by our Practice Nurse.

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MOVING AWAY :

• Should you move out with our designated area, then you will be asked to register with another General Practitioner nearer to your home.  
•  Any change in your telephone number (e.g. BT to Cable etc, )should be notified to the Surgery as soon as possible. (if we don't know your number how can we contact you?)

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SMEAR TESTS :

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BLOOD TESTS & RESULTS* :

We would ask that all our patients please restrict telephoning the Surgery for their results until  after 2.00 p.m.  in the afternoon.  As you can appreciate  the phone lines during the morning are extremely busy.   Our Receptionists will therefore, be in a better position to handle your call more efficiently, later on in the day.  

^nb. Normal blood samples and tests will take approximately five working days to be

      returned to the Surgery.

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HELP US TO HELP YOU :

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Disabled Access :

  Please let the Receptionists know if you require any assistance .

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Please write these numbers down and keep readily available at the phone

Useful Phone numbers

RAVENSWOOD SURGERY

01505  331979

RENFREWSHIRE EMERGENCY

        MEDICAL CENTRE

JOHNSTONE HEALTH CENTRE

Health Visitors & District Nurses

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